Q: How long will it take for my tumbler to ship?
A: Ready-to-ship tumblers ship in 1-3 business days. Custom tumblers ship in 2-4 weeks.
Q: Can I order a customized tumbler?
A: Yes! The options that are in-stock and ready to customize can be found under "custom tumblers."
Q: Do I really need to hand-wash my tumbler?
A: Putting your handmade tumbler in the dishwasher exposes the outer coating to extreme temperatures, which can dull the coating, allow water to leak into the design, and soften the coating making it easier to break. I'd strongly recommend against putting it in the dishwasher!
Q: What if I drop it?
A: Dropping your tumbler from high heights or on hard surfaces places it at risk for cracking and chipping. Please be careful!
Q: What if I need to cancel my order?
A: All orders are final once placed. Due to the nature of the product, they cannot be re-sold or returned. If you have ANY issues that are considered defective or a mistake on my part, PLEASE reach out. I want you to love your purchase!
Q: You don't have any products listed! When can I expect more?
A: Tumblers are not guaranteed to be in-stock at any time, but will be re-stocked at 12:00am the first of every month. I cannot guarantee if I will be able to load 1 or 100, but will make as many as my one-woman-show will allow!